Lifetime warranty - when you need it
We encourage our customers to calculate lifetime costs prior to making purchase decisions and investing in surgical instruments.
"Surtex Instruments are guaranteed for life against manufacturing defects of material and workmanship. This guarantee is void if instruments are not maintained properly, or if they are not used for their intended surgical purpose. (conditions apply)."
Tungsten carbide inserts on scissors, needle holders and wire cutters are guaranteed for three years. Replacement parts, such as springs, are guaranteed for one year.
Surtex Instruments will repair or replace, free of charge, any surgical instruments that does not meet its functional requirements when used for its intended purpose and maintained properly.